Fireball Express wishes the very best to Don, Amber, and those who chose new paths.

A-Plus Courier dissolved April 2024 upon Don's retirement. 

We're honored Don has entrusted us to continue providing you with exceptional service. 

A note from A-Plus Courier :

First and foremost, I would like to take a moment on behalf of the team at A-Plus Courier, to express our gratitude for your business over the last three decades. After being a courier for quite a while, Don’s passion prompted him to start A-Plus Courier in 1992. We have had the pleasure of working with some of the most wonderful clients and have developed personal connections that will stick with us forever. Don and I and our crew have been so lucky to work with each and every one of you - some relationships are new and some are 32 years strong. In my own 30 years of involvement with A-Plus Courier, I have had amazing conversations with you all! I’ve seen contacts change employment and adopt our services more times than I can count. It truly says something about our relationships! We couldn’t have done any of it without you.

Don, A-Plus’ owner and founder, has made the very difficult decision to focus on his declining health rather than his hard work. After deep discussion, he has chosen to dissolve A-Plus and transition our clients into the capable hands of another long-running, reputable courier company called Fireball Express. I have personally communicated with them during the process, expressed business values and the importance of our clients and the relationships we have grown. Their values align with ours and we are certain you will be taken care of by this great team of experts. They are excited to welcome all of us to their operations!

Fireball has been around since 1986, and each of their six office staff has been there for a 28-year average - a total combined 160+ years in the industry. They have the experience and ability to handle all of your courier needs, and will even answer their phone in the middle of the night and run out to make a critical delivery if you need it! Their rates will be adopted in the process and your billing won’t be changing too much overall.

We know that this is sudden and we sincerely apologize for any inconvenience it may cause you and your business. This is also an adjustment for us, A-Plus has been very important to Don and I and our dedicated team. We intend to have us all merged into the new system efficiently with no service interruptions. Our staff will be navigating together with those at Fireball to ensure all of the details, big and small, are addressed. You may be pleased to know that our fleet is also joining their team, so you can look forward to seeing familiar, smiling faces! 

This transition will begin immediately and won’t take long. The first step is to build your profile and preferences with Fireball. It is best that you create your own profile, which can be personalized to your liking. It takes just a few moments. Please SEE HERE. If you would like us to transfer your data over on your behalf, we are happy to do so, but it will not have all of the preferences you may want to apply.  You will then start placing orders with them, via phone or portal - your choice. Until your profile is complete, you may keep calling us for deliveries - you will not be without courier services at any point through this.

Please ensure that this e-mail reaches the appropriate contacts and callers in order to avoid any confusion or service issues. As always, do not hesitate to reach out with any questions or concerns, we are here and happy to help through this adjustment! Our last billing date will be April 15, 2024. These invoices will be payable to A-Plus Courier. You will then start receiving invoices from Fireball directly, payable to them.

Thank you for your support, and I hope you can join me in wishing Don a well-deserved break and journey to retirement.

Amber Graydon 

Manager, C.O.O. 

A-Plus Courier Service Ltd. 

P: 403.974.7874